PRIVACY AND DATA HANDLING

Privacy Policy

How SpedLink LLC handles information collected through our public website, inquiries, and demonstration requests.

Last updated: October 3, 2026

1. Introduction and Scope

SpedLink LLC ("SpedLink," "we," "us," or "our") operates the SpedLink website and provides technology designed to support special education documentation and educator workflows.

This Privacy Policy describes how information is handled when visitors use our public marketing website, contact us, or request a product demonstration. It is not a complete description of student-data processing within the SpedLink application, which is subject to applicable law and any relevant district agreements.

2. Information We Collect

When visitors submit our Contact or Request a Demo forms, we collect the information they provide. Depending on the form, this may include a name, email address, organization or school district, professional role, district size, subject, and message.

Our website hosting infrastructure may also process standard technical information associated with website requests, such as IP addresses, browser information, requested pages, and access timestamps.

Please do not include student names, individualized education programs (IEPs), evaluation records, medical information, or other sensitive student information in our public contact or demonstration forms.

3. How We Use Information

We use information submitted through our public website to respond to inquiries, arrange product demonstrations, provide requested information about SpedLink, and maintain business communications.

Technical information may be processed to deliver and operate the website, troubleshoot problems, and investigate security or operational issues.

We may also process information when reasonably necessary to comply with applicable legal obligations.

4. Service Providers

SpedLink uses third-party technology providers to operate its public website and support communications. These include website hosting services and Resend, which delivers submissions from our Contact and Request a Demo forms to SpedLink.

Information processed by these providers is subject to their applicable service arrangements and technical operations. Additional providers or technologies may be used as our services develop, and this notice may be updated accordingly.

5. Student Education Records

The public marketing website is intended for general business inquiries and product information, not for submitting student education records.

The SpedLink application supports educational documentation workflows that may involve student information, including evaluation summaries, educator and family input, educational goals, accommodations, and related records.

SpedLink's intended operating model is that participating school districts retain control of the student education records they provide and authorize SpedLink to process those records for the provision of services. Applicable district agreements and legal requirements govern the specific responsibilities associated with those records. This website policy does not replace such agreements.

6. Retention and Privacy Requests

SpedLink has not established a fixed, publicly stated retention period for marketing inquiries. Information may remain in business communications and records while it is needed for legitimate business purposes or applicable obligations.

Visitors may contact us to ask about personal information submitted through our website or to request correction or deletion. We will review requests in light of applicable requirements, the information available to us, and relevant operational considerations.

Student education record requests should generally be directed to the school district responsible for those records. SpedLink will coordinate with districts as required by applicable arrangements.

7. Changes to This Policy

We may update this Privacy Policy as our website, services, and information-handling practices change. When changes are made, the revised version will be posted on this page with an updated revision date.

8. Contact Us

For questions about this Privacy Policy, information submitted through the website, or privacy-related inquiries, contact SpedLink LLC at sales@spedlink.org.

Have a privacy question?

Contact SpedLink LLC at sales@spedlink.org.